Privacy Policy
Last Updated June 2026
Bucks County Totes LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or rental services.
INFORMATION WE COLLECT
When you contact us, request a quote, place an order, or use our services, we may collect:
• Name
• Email address
• Phone number
• Delivery and pickup address
• Billing address
• Rental information and order history
• Payment information (processed securely by our payment processor)
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and manage tote rental reservations
• Schedule deliveries and pickups
• Communicate regarding orders, invoices, and service updates
• Provide customer support
• Improve our website and services
• Comply with legal obligations
PAYMENT PROCESSING
Payments may be processed through secure third-party payment providers. We do not store complete credit card or payment account information on our servers.
COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and analytics tools to improve website performance and understand visitor activity. These tools may collect information such as browser type, device information, and pages visited.
SHARING OF INFORMATION
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
• Complete and manage your rental services
• Process payments
• Comply with legal requirements
• Protect our rights, property, or safety
DATA SECURITY
We take reasonable administrative, technical, and physical measures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information only as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.
YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable laws.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.